Terms of use

1. Eligibility

You must be at least 16 years old to be a member of the club and at least 18 years old to participate as a pro mentor. You must also be legally able to enter into this agreement in your jurisdiction. If you access or use the platform on behalf of another person (for example, a junior athlete), you confirm that you have the right and authority to do so and that they accept these Terms.

2. Your account

When you create an account, you are responsible for:

• keeping your login credentials secure
• all activity that takes place under your account
• providing accurate and up-to-date information

We may suspend or terminate accounts that violate these Terms or the Community Code of Conduct.

3. What All Court provides

All Court offers, among other things:

• video-based mentorship from verified pros and coaches
• performance evaluations across defined skill dimensions
• Play-Ins and on-court assessments in supported cities
• cohort training sessions and events
• a personalised performance profile updated from mentor evaluations

All feedback is advisory. All Court does not guarantee performance outcomes, ratings, rankings, or match results.

4. Content you upload

You may upload videos, images, audio notes, or written notes to the platform. By doing so, you confirm that:

• you created the content or have permission to upload it
• your upload does not infringe anyone else's rights, including privacy and intellectual property rights
• you will not submit illegal, abusive, offensive, or otherwise inappropriate content

You grant All Court a licence to store, process, and display your content for the purpose of:

• delivering mentorship and training experiences
• updating and maintaining your performance profile
• training and quality checking our mentors and reviewers
• improving our products and services

If you choose to mark any video, image, audio, or written submission as "public", you grant All Court a worldwide, royalty-free licence to:

• display it inside the platform
• show it in mentor libraries or education modules
• use it in anonymised performance data and analytics
• feature it in marketing, product examples, or promotional material

Public content may be visible to other members, mentors, or prospective members or mentors. You can change your preference back to "private" at any time, and the content will no longer appear in public or promotional contexts. This does not affect any use that already occurred while the content was marked as public.

Private content is never used in marketing or shown publicly without your permission. We do not sell your content to third parties.

5. Mentor evaluations

Mentor feedback is subjective and based on each mentor's professional judgement and experience. All Court is not responsible for:

• the accuracy or completeness of any mentor's advice
• injury, health decisions, or training outcomes based on that advice

If you engage in any drills, exercises, or training programmes, you do so at your own risk. You are responsible for ensuring that you are medically fit and properly prepared to participate in tennis and related activities.

6. Payments and cancellations

If you purchase a membership, session, or credit through the platform:

• payments are processed by approved third-party payment providers
• memberships renew monthly by default unless you cancel them
• you may cancel your membership at any time; access continues until the end of the current billing period
• refunds are offered only where required by law or where explicitly stated in the product description

All Court intends that up to 25% of member subscription revenue will support a verified mentor pool to reward pro mentors. This allocation may evolve over time but reflects our commitment to fairly compensating mentors for their contribution.

7. Play-Ins and on-court activity

During Play-Ins, live sessions, or any on-court activity organised through All Court:

• you are responsible for your own safety, hydration, and medical suitability
• All Court is not liable for injury, court conditions, or issues arising from third-party facilities or organisers
• live evaluations may be conducted by independent contractors (verified pros) rather than employees of All Court

You should follow all local rules, facility rules, and coach instructions, and you should not participate if you are unwell or injured.

8. Community code of conduct

All users must follow our Community Code of Conduct. This includes requirements to:

• treat mentors, players, and staff with respect
• communicate in a professional and appropriate way
• avoid harassment, abuse, discrimination, or unsporting behaviour
• use the platform responsibly and honestly

We may suspend or remove accounts that breach the Community Code of Conduct or these Terms. Serious breaches may result in a permanent ban from the platform.

9. Privacy

Your data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your personal information. We store only what is required to deliver the mentorship experience, operate the platform, and improve product quality.

You can read more in our Privacy Policy.

10. Intellectual property

All Court owns all rights, title, and interest in and to the platform and related intellectual property, including:

• the All Court brand, logos, and trademarks
• the proprietary rating logic, labels, and dimensions
• platform design, interfaces, and systems

You may not copy, modify, reverse engineer, distribute, or otherwise exploit any part of the platform or its content without our prior written permission, except as permitted by law or these Terms.

11. Limitation of liability

As far as permitted by law, All Court and its officers, employees, contractors, and partners are not liable for:

• injuries or health issues arising during on-court or off-court activity
• any reliance placed on mentor feedback, ratings, or performance guidance
• losses arising from technical issues, outages, or interruptions to the platform
• the actions or omissions of independent coaches, mentors, or third-party providers

The platform is designed for sporting guidance and personal development, not for medical, physiotherapy, or psychological treatment or advice. You should always seek professional medical advice where appropriate.

12. Changes to these terms

We may update these Terms from time to time, for example to reflect changes in the platform, in law, or in our business. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the platform after changes take effect means that you accept the updated Terms.